What to do if hotel bed base is damaged during shipping?

If the hotel bed base you have ordered is arrived damaged, please contact RAYSON GLOBAL CO., LTD Customer Service as soon as possible. We will advise you on how best to proceed once the damage has been confirmed and assessed. And when we have confirmed the damage or fault, we will endeavor to repair, replace, or refund items where possible. For fast processing of your return, please ensure the following: retain the original packaging, accurately describe the fault or damage, and attach clear photographs of the damage.

With a wealth of experience in the designing and manufacturing of best quality memory foam mattress , RAYSON has been widely recognized as a professional manufacturer. RAYSON's 5 star hotel mattress is various in types and styles to meet the different needs of customers. The appealing design of RAYSON luxury bonnell spring mattress comes from a team of talented professionals. Softness and comfort are strengthened, making it ideal for good sleep. our team manages delivering the best customer service. It promotes the blood circulation in good condition.

our company is unwavering in maintaining the integrity of our business. Welcome to visit our factory!